Colocation Overview

Leaseweb colocation provides you with a dependable hosting environment for your essential, mission-critical servers, storage, and Internet infrastructure. Colocation allows you to locate servers, network equipment, and storage in Leaseweb’s state-of-the-art data centers. You can connect your privately-owned servers to a variety of telecommunications and network service providers easily, and at reduced operational expenses.

Data centers

Certifications

Leaseweb data centers are strategically located to allow you to stay close to where your business is. Our data centers have several certifications to provide you best-in-class experience while ensuring high security and privacy standards.

You may have an overview of all Leaseweb certifications in this article. Some of the certifications are: ISO 27001, HIPAA, SOC 1 (ISAE3402), PCI-DSS, NEN 7510.

Europe

There are currently 6 data centers across Europe. For detailed information about each of these data centers and their location, please click this link. 

Asia Pacific & Oceania

There are currently 6 data centers across Asia Pacific & Oceania. For detailed information about each of these data centers and their location, please click this link. 

America

There are currently 13 data centers across America. For detailed information about each of these data centers and their location, please click this link. 

Colocation Services

Leaseweb provides a wide range of colocation solutions in many locations all around the world. Our services include remote hands, strong and reliable network solutions and comprehensive Service Level Agreements to boost your digital transformation and hybrid architectures. We offer several solutions to meet your requirements.

Rack Units

Shared colocation varies from 1U – 5U of space in one of our shared colocation racks. This solution provides you with an excellent opportunity to access state-of-the-art data centers starting with a small footprint for a few servers. Rack units are only offered in AMS-01 and FR-01 data centers.

Private Racks or Cabinets

Private Rack(s) provide you with a fully dedicated private colocation cabinet with steel frames that are lockable. They are placed in our redundant hosting environment. Your racks can be connected to the Internet, thanks to Leaseweb’s high-performing network solutions or another carrier provider with a presence in the selected data center. Private racks are especially suitable for large deployments and strong privacy requirements; one or several racks can be placed at your request.

Private Cages

These are fenced areas, with additional security and access control measures. Private cages are ideal for large environments which need extra layers of security and hard isolation within our top-class data centers.

Remote Hands and Data center access

By default, Remote Hands for Shared and Private Colocation is available 24/7 and included in the service. There are several remote hands packages, from Basic to Platinum, based on the level of support. Customers have 24/7 access to the data centers. Only the first delivery has to be done through a scheduled appointment with the Sales Team. For subsequent visits to the data center, you need to request data center access. Additional details:

• 10 access cards are added for free for every new colocation space or rack
• Every access card allows access for a maximum of two visitors
• Additional access cards can be requested through the Leaseweb Customer Portal
• Data center access can be requested through the Leaseweb Customer Portal
• To make an access request, you have to fill in all relevant information (date, time of the visit) and specify for which access card the access is requested
• Valid identification is always required for data center access

Please, read this article for further details.

Network

Leaseweb Network

Leaseweb has an extensive network connected with relevant Internet Exchanges to provide fast, secure and reliable connections. Full information about our network solutions can be found on our website. For Rack Units, we offer Premium network. For Private Racks and Cages, we offer both Premium and Volume networks, giving you the flexibility to choose the most convenient way to attend to your priorities.

The Premium network offers full redundancy on all routers and uses multiple quality Tier1 transit providers, as well as private and public peering with excellent service level agreements in terms of performance and availability. The Volume network offers one or more default Tier1 transit providers and selected peering connections, and is engineered to provide a cost-efficient solution to high bandwidth needs. For more information on the network types and the network type availability matrix, refer to the article on network types.

IP addresses

• For information about the limit of IPv4 addresses, refer to this article
• For information about obtaining IPv6 addresses, refer to this article 

Bandwidth

Leaseweb offers you to choose between three different forms of bandwidth billing, each suitable for different kinds of bandwidth usage. All three options are available on both our Volume and Premium networks.

For more information on different forms of bandwidth billing and bandwidth surcharges, refer to the article on metering and billing.

Third party network

It is also possible to bring or connect to your own carrier network while using Leaseweb Colocation services. Each data center location may have different network carriers so please check in the datacenter list provided, by clicking on each data center name, if your desired carrier can offer their network services. As part of the Colocation services, Leaseweb takes care of the cross-connection between the Meet-Me-Room and your private rack(s).

Service Level Agreement

Leaseweb Colocation services provide by default competitive Service Level Agreements. These Colocation Service agreements are:

• Power Availability
• Air Temperature
• Remote Hands

Delivery time

Colocation services are ready within 5 – 7 business days. This period may be extended for special requests such as three-phase power or a B feed (Private Colocation only). If applicable, Leaseweb will notify you in advance of the actual delivery time.

Shipments

You can ship your hardware to Leaseweb from any country in the world, in accordance with local law and legislation that applies in your country. Please make a note of the following to ensure quick and safe arrival of your parcel:

1. Create a new ticket to send a Shipment request from the Leaseweb Customer Portal
2. Enter the shipping address according to the shipping address for the destination data center
3. Enter the tracking number that you received from the shipping company. This will help us identify the shipment
4. Under Message, enter the data center where you want to send this shipment to

Please be informed that VAT is due from the DC country location when importing goods from outside the European Union. 

Please contact your transporter regarding this payment in advance.

When your package arrives, the existing support ticket will be used to send a notification.

In the support ticket, you can provide the required information that will allow our engineers to access your hardware. Remote hands support costs will be charged when applicable.