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Upgrading your Dedicated Server

Upgrading your Dedicated Server

Depending on the server’s chassis capacity, you can request an upgrade of your server’s RAM and HDD.

If you are considering a different CPU, we can deploy the new server and run it simultaneously with your existing server so that you can transfer your data. On completion, you can cancel the old server.


Upgrading your Dedicated Server

You can easily request hardware modification from the Leaseweb customer portal.

Information

You will be charged a one-time setup fee for the upgrade. Once you request an upgrade, it’ll be performed at the date and time you have selected.

Perform the following steps to request a hardware modification for your server

  1. In the Details page of a Dedicated Server, click on the Hardware Upgrade button:
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  2. The Upgrade RAM/Disk page displays. 

    Information

    We recommend that you check the server’s compatibility matrix with the disks your want to upgrade to.

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  3. Select the total amount of RAM you want to have on your server.
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  4. Select the total number of disks you want for your server.
    For each new disk that you want to add, select the total number and the capacity of the disks. 

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  5. Select your preferred time to perform this upgrade. 

    Tip

    You can either select:

    * Any Time – If you select this option, the upgrade will be performed within 24 hours.

    * Specific Date & Time – If you select this option, enter your preferred date and time.
    Important: Please keep in mind that the time you select needs to be at least 3 hours from now. This will give us the time to plan and execute the update.

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  6. To perform the upgrade, if your server does not support hotswap, we may have to shut down your server. Select who should shut down the server. 

    Warning

    If you want to shut down the server by yourself, please do so at the preferred time your have selected. If the server is not shut down, we will not be able to perform the upgrade.

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  7. Add additional notes.

    Information

    Please add RAID, operating system, or any other hardware configurations that we should be aware of when performing this upgrade.

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  8. Click the Upgrade button.
    The following message will display.
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    In case of a Contract Modification Order relating to a Sales Contract that has a Contract Term of one (1) month, the Sales Contract Term shall be automatically extended with one renewal month. 

Compatibility matrix for hardware modification

Before requesting hardware upgrade, we recommend that you check if the upgrade request is compatible with your server and if downtime is required when performing the upgrade.

Downtime

To perform an upgrade, a downtime is sometimes required depending on the type of server, and the OS and RAID configuration. Some of the checks are:

  1. If hot-swappable drive bays are present on the server
  2. Disk is a member of OS/RAID

No downtime is required when the server supports hot swap. Hot swap means that a disk can be replaced without turning off the server and without affecting the working of the OS.

This disk should also not be part of the OS and not be a part of crucial RAID configuration which does not support disk drive failure tolerance.

Downtime is required when the server does not support hot swap. In this case, the server needs to be turned off and the chassis needs to be opened in order to remove and replace/upgrade a disk.

Exception: When a server supports hot swap, but the faulty disk is part of the OS and/or RAID configuration/array that has no disk failure tolerance. This means that the disk cannot be replaced without a downtime.

Compatibility information in the Customer Portal

For most server models, the amount of drive bays is also shown directly in the Customer Portal under Server Details > Technical Details as part of the model itself:

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In case this information is different from the table below, the information shown in the Customer Portal is leading.

Note: LFF bays (large form factor) support both 3.5″ and 2,5″ disk form factors. SFF (small form factor) supports 2.5″ only.

The number of memory banks is visible under Hardware Details > Memory Banks.

HP servers

Information

HP generations

The HP models are categorized based on generations. These generations are marked by a G followed by the generations number. For example: G6, G7 or G9

Model #rack units Max memory Max hard drives Max disk size Supports SSDs Hot-swap hard disk drive bays Total onboard network ports Supported network speed PCI Slots RAID controller Height
HP DL20 G9 1U 64GB 2 disks YES YES 2 ports 1Gb/s 2 slots NO 1U
HP DL20 G10 1U 64GB 2 disks YES YES 2 ports 1Gb/s 2 slots NO 1U
HP DL120 G6 1U 32GB 4 disks Up to 4 Terabyte YES YES 2 ports 1Gb/s 2 slots NO 1U
HP DL120 G7 1U 32GB 4 disks Up to 6 Terabyte YES YES 2 ports 1Gb/s 2 slots NO 1U
HP DL120 G9 1U 256GB 4 disks YES YES 2 ports 1Gb/s 3 slots NO 1U
HP DL180 G6 2U 192GB 12 disks YES YES 2 ports 1Gb/s 1 slot YES 2U
HP DL180 G9 2U 192GB 12 disks YES YES 2 ports 1Gb/s 1 slot YES 2U
HP RL300 G11 1U 1024 GB 8 SFF NVMe YES YES 2 ports 2x10Gb/s 2 slots NO 1U
HP DL325 G10 / G10+ 1U 512GB 4 disks YES YES 4 ports 1Gb/s 3 slots NO 2U
HP DL360 G10 1U 768GB 8 SFF YES YES 4 ports 1Gb/s 3 slots YES 1U
HP DL380p G8 2U 768GB 12 disks YES YES 4 ports 1Gb/s Up to 6 slots YES 2U
HP DL380e G8 2U 384GB 12 disks YES YES 4 ports 1Gb/s Up to 6 slots YES 2U
HP DL380 G10 2U 768GB 12 disks YES YES 4 ports 2x1Gb/s, 2x10Gb/s 3 slots YES 2U
HP DL385 G10 / G10+ 2U 1TB 12 disks YES YES 4 ports 1Gb/s 3 slots YES 2U

Dell servers

Model

#rack units

Max memory Max hard drives Max disk size Supports SSDs Hot-swap hard disk drive bays Total onboard network ports Supported network speed PCI Slots RAID controller Height
Dell R210 1U 32GB
2 disks YES NO 2 ports 1Gb/s 1 slot NO 1U
Dell R230 1U 64GB 4 disks YES YES 2 ports 1Gb/s 1 slot NO 1U
Dell R240 1U 64GB 4 disks YES YES 2 ports 1Gb/s 2 slots NO 1U
Dell R510 2U 128GB 12 disks YES YES 4 ports 1Gb/s 3 slots YES 2U
Dell R620 1U 768GB 8 disks (SFF) YES YES 4 ports 1Gb/s 1 slot YES 2U
Dell R630 1U 768GB 8 disks (SFF) YES YES 4 ports 1Gb/s 1 slot YES 2U
Dell R640 1U 768GB 10 disks (SFF) YES YES 4 ports 2x1Gb/s, 2x10Gb/s 3 slots YES 2U
Dell R6515 1U 1024 GB 8xSFF/NVME+2NVMe YES YES 4 ports 2x1Gb/s, 2x10Gb/s 2 slots NO 1U
Dell R710 2U 288GB 6 disks YES YES 4 ports 1Gb/s 4 slots YES 2U
Dell R720XD 2U 768GB 12 disks YES YES 4 ports 1Gb/s 4 slots YES 2U
Dell R730XD 2U 768GB 12 disks YES YES 4 ports 1Gb/s 4 slots YES 2U
Dell R740XD 2U 768GB 12 disks YES YES 4 ports 2x1Gb/s, 2x10Gb/s 4 slots YES 2U
Dell R7425 2U 2048GB 12xLFF YES YES 4 ports 4x1Gb/s or 2x1Gb/s, 2x10Gb/s 3 slots YES 2U
Dell R750 2U 2048GB 16SFF+8NVMe YES YES 4 ports 2x1Gb/s, 2x10Gb/s 6 slots YES 2U
Dell R7525 2U 4096GB 16SFF+8NVMe YES YES 4 ports 2x1Gb/s, 2x10Gb/s 5 slots YES 2U
Dell R920  4U 1536GB 24xSFF YES YES 2 ports 2x1Gb/s 3 slots YES 4U
Dell R930 4U 3072GB 24xSFF YES YES 4 ports 4x1Gb/s 3 slots YES 4U
Dell R940 3U 1536GB 24xSFF YES YES 4 ports 2x1Gb/s, 2x10Gb/s 7 slots YES 3U

IBM servers

Model #rack units Max memory Max hard drives Max disk size Supports SSDs Hot-swap hard disk drive bays Total onboard network ports Supported network speed PCI Slots RAID controller Height
IBM X3630 M3 2U 192GB
12 disks YES YES 2 ports 1Gb/s 3 slots YES 2U
IBM X3650 M4 2U 768GB 6 disks YES YES 4 ports 1Gb/s 3 slots YES 2U

Supermicro servers

Model #rack units Max memory Max hard drives Max disk size Supports SSDs Hot-swap hard disk drive bays Total onboard network ports Supported network speed PCI Slots RAID controller Height
SSG-6048R-E1CR24H 4U 512GB 26 disks YES YES (24) 2 ports 10Gb/s YES 4U
SSG-6049P-E1CR24H 4U 512GB
26 disks YES YES (24)
1 ports 10Gb/s YES 4U

Huawei servers

Model #rack units Max memory Max hard drives Max disk size Supports SSDs Hot-swap hard disk drive bays Total onboard network ports Supported network speed PCI Slots RAID controller Height
RH2288V3 2U 512GB
12 disks YES YES 4 ports 1Gb/s YES 2U
RH2288HV3 2U 768GB 12 disks YES YES 4 ports 1Gb/s YES 2U