Upgrading your Dedicated Server

Upgrading your Dedicated Server

Depending on the server’s chassis capacity, you can request an upgrade of your server’s RAM and HDD.

If you are considering a different CPU, we can deploy the new server and run it simultaneously with your existing server so that you can transfer your data. On completion, you can cancel the old server.

Upgrading your Dedicated Server

You can easily request hardware modification from the Leaseweb Customer Portal.

You will be charged a one-time setup fee for the upgrade. Once you request an upgrade, it’ll be performed on the date and time you have selected.

Perform the following steps to request a hardware modification for your server:

Upgrading RAM

  1. In the Details page of a Dedicated Server, click on the Hardware Upgrade button next to RAM

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  1. Select the total amount of RAM you want to have on your server. On the right side, the new monthly fee is displayed.

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  1. Click on Upgrade Now. It takes you to the Order Request page.

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  1. Here, the preferred modification date and time can be chosen. You can select “as soon as possible” or a specific date and time. Once you have selected an option, click on “Update modification date”.

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  1. Lastly, agree to the terms and conditions and click on “Place order”

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    Upgrading disks

    1. In the Details page of a Dedicated Server, click on the Hardware Upgrade button next to disks.

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    1. You will be redirected to the disk modification page. Here you can choose either from the predefined disk sets or configure disk sets according to your needs.

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    1. For configuring disk sets, click on “Configure hard disk sets”

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    1. Here you can select the required disk sets and the RAID configurations. The price will be shown on the right side.

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      1. Click on Upgrade Now. It takes you to the Order Request page.

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      1. Here, the preferred modification date and time can be chosen. You can select “as soon as possible” or a specific date and time. Once you have selected an option, click on “Update modification date”.

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      1. Lastly, agree to the terms and conditions and click on “Place order”.

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        We recommend that you check the server’s compatibility matrix with the disks you want to upgrade to.

        If you want to shut down the server by yourself, please do so before the preferred time you have selected. If the server is not shut down, Leaseweb will shut it down to perform the upgrade.

        In the case of a Contract Modification Order relating to a Sales Contract that has a Contract Term of one (1) month, the Sales Contract Term shall be automatically extended by one (1) renewal month. 

        Compatibility matrix for hardware modification

        Before requesting a hardware upgrade, we recommend that you check if the upgrade request is compatible with your server and if downtime is required when performing the upgrade.

        Downtime

        To perform an upgrade, a downtime is sometimes required, depending on the type of server, the OS and RAID configuration. Some of the checks are:

        1. If hot-swappable drive bays are present on the server
        2. Disk is a member of OS/RAID

        No downtime is required when the server supports hot swap. Hot swap means that a disk can be replaced without turning off the server and without affecting the operation of the OS.

        This disk should also not be part of the OS and should not be a part of a crucial RAID configuration which does not support disk drive failure tolerance.

        Downtime is required when the server does not support hot swap. In this case, the server needs to be turned off, and the chassis needs to be opened in order to remove and replace/upgrade a disk.

        Exception: When a server supports hot swap, but the faulty disk is part of the OS and/or RAID configuration/array that has no disk failure tolerance. This means that the disk cannot be replaced without downtime.

        Compatibility information in the Customer Portal

        For most server models, the number of drive bays is also shown directly in the Customer Portal under Server Details > Technical Details as part of the model itself:

        16744557
        In case this information is different from the table below, the information shown in the Customer Portal is leading.

        Note: LFF bays (large form factor) support both 3.5″ and 2,5″ disk form factors. SFF (small form factor) supports 2.5″ only.

        The number of memory banks is visible under Hardware Details > Memory Banks.

        HP servers

        HP generations

        The HP models are categorised based on generations. These generations are marked by a G followed by the generation number. For example: G6, G7 or G9

        Model#rack unitsMax memoryMax hard drivesMax disk sizeSupports
        SSDs
        Hot-swap hard disk drive baysTotal onboard network portsSupported network speedPCI SlotsRAID controllerHeight
        HP DL20 G91U64GB2 disksYESYES2 ports1Gb/s2 slotsNO1U
        HP DL20 G101U64GB2 disksYESYES2 ports1Gb/s2 slotsNO1U
        HP DL120 G61U32GB4 disksUp to 4 TerabyteYESYES2 ports1Gb/s2 slotsNO1U
        HP DL120 G71U32GB4 disksUp to 6 TerabyteYESYES2 ports1Gb/s2 slotsNO1U
        HP DL120 G91U256GB4 disksYESYES2 ports1Gb/s3 slotsNO1U
        HP DL180 G62U192GB12 disksYESYES2 ports1Gb/s1 slotYES2U
        HP DL180 G92U192GB12 disksYESYES2 ports1Gb/s1 slotYES2U
        HP RL300 G111U1024 GB8 SFF NVMeYESYES2 ports2x10Gb/s2 slotsNO1U
        HP DL325 G10 / G10+1U512GB4 disksYESYES4 ports1Gb/s3 slotsNO2U
        HP DL360 G101U768GB8 SFFYESYES4 ports1Gb/s3 slotsYES1U
        HP DL380p G82U768GB12 disksYESYES4 ports1Gb/sUp to 6 slotsYES2U
        HP DL380e G82U384GB12 disksYESYES4 ports1Gb/sUp to 6 slotsYES2U
        HP DL380 G102U768GB12 disksYESYES4 ports2x1Gb/s, 2x10Gb/s3 slotsYES2U
        HP DL385 G10 / G10+2U1TB12 disksYESYES4 ports1Gb/s3 slotsYES2U

        Dell servers

        Model#rack unitsMax memoryMax
        hard
        drives
        Max disk sizeSupports SSDsHot-swap hard disk drive baysTotal onboard network portsSupported network speedPCI SlotsRAID controllerHeight
        Dell R2101U32GB2 disksYESNO2 ports1Gb/s1 slotNO1U
        Dell R2301U64GB4 disksYESYES2 ports1Gb/s1 slotNO1U
        Dell R2401U64GB4 disksYESYES2 ports1Gb/s2 slotsNO1U
        Dell R5102U128GB12 disksYESYES4 ports1Gb/s3 slotsYES2U
        Dell R6201U768GB8 disks (SFF)YESYES4 ports1Gb/s1 slotYES2U
        Dell R6301U768GB8 disks (SFF)YESYES4 ports1Gb/s1 slotYES2U
        Dell R6401U768GB10 disks (SFF)YESYES4 ports2x1Gb/s, 2x10Gb/s3 slotsYES2U
        Dell R65151U1024 GB8xSFF/
        NVME+2NVMe
        YESYES4 ports2x1Gb/s, 2x10Gb/s2 slotsNO1U
        Dell R7102U288GB6 disksYESYES4 ports1Gb/s4 slotsYES2U
        Dell R720XD2U768GB12 disksYESYES4 ports1Gb/s4 slotsYES2U
        Dell R730XD2U768GB12 disksYESYES4 ports1Gb/s4 slotsYES2U
        Dell R740XD2U768GB12 disksYESYES4 ports2x1Gb/s, 2x10Gb/s4 slotsYES2U
        Dell R74252U2048GB12xLFFYESYES4 ports4x1Gb/s or 2x1Gb/s, 2x10Gb/s3 slotsYES2U
        Dell R7502U2048GB16SFF+8NVMeYESYES4 ports2x1Gb/s, 2x10Gb/s6 slotsYES2U
        Dell R75252U4096GB16SFF+8NVMeYESYES4 ports2x1Gb/s, 2x10Gb/s5 slotsYES2U
        Dell R920 4U1536GB24xSFFYESYES2 ports2x1Gb/s3 slotsYES4U
        Dell R9304U3072GB24xSFFYESYES4 ports4x1Gb/s3 slotsYES4U
        Dell R9403U1536GB24xSFFYESYES4 ports2x1Gb/s, 2x10Gb/s7 slotsYES3U

        IBM servers

        Model#rack unitsMax memoryMax hard drivesMax disk sizeSupports SSDsHot-swap hard disk drive baysTotal onboard network portsSupported network speedPCI SlotsRAID controllerHeight
        IBM X3630 M32U192GB12 disksYESYES2 ports1Gb/s3 slotsYES2U
        IBM X3650 M42U768GB6 disksYESYES4 ports1Gb/s3 slotsYES2U

        Supermicro servers

        Model#rack unitsMax memoryMax hard drivesMax disk sizeSupports SSDsHot-swap hard disk drive baysTotal onboard network portsSupported network speedPCI SlotsRAID controllerHeight
        SSG-6048R-E1CR24H4U512GB26 disksYESYES (24)2 ports10Gb/s YES4U
        SSG-6049P-E1CR24H4U512GB26 disksYESYES (24)1 ports10Gb/s YES4U

        Huawei servers

        Model#rack unitsMax memoryMax hard drivesMax disk sizeSupports SSDsHot-swap hard disk drive baysTotal onboard network portsSupported network speedPCI SlotsRAID controllerHeight
        RH2288V32U512GB12 disksYESYES4 ports1Gb/s YES2U
        RH2288HV32U768GB12 disksYESYES4 ports1Gb/s YES2U