When you send a package to the data center, it is mandatory to announce the shipment beforehand so that the shipment is handled properly.
Announcing a new shipment
Warning
The Leaseweb Shipment Policy (see below) applies to all items shipped to the Data Center. Hence, it is recommended to go through the rules before registering a shipment.
Perform the following steps to register a new shipment that is due to arrive at a data center:
- Create a new ticket
- Select Support
- Select Shipment Request
- Enter the following information and click Send:
- Requested by: Select the name of the person requesting (registering) this shipment
- Source company: Enter the name of the company requesting (registering) this shipment
- Delivery date: Select the date when the shipment will reach the data center
- Item count: Enter the number of items registered to be delivered
- Shipping agent: Enter the name of the shipping agent used for the delivery
- Weight (kg): Enter (in kg), the weight of the shipped item
- Size (WxHxL) (cm): Enter (in cm), the size of the shipped item
- Message: Along with your message, you must enter these 2 details:
- 1> The tracking number that you received from the shipping company. This will help us identify the shipment
- 2> The data center where you want to send this shipment to
Shipment policy & shipment charge
The Leaseweb Shipment Policy is specified in Chapter F. Facility Operations Policy of the Leaseweb Policy document. This document also specifies the shipment charge.
| Entity | Leaseweb Policy document | Shipment charge |
|---|---|---|
| NL | NL_ENG_B2B_Leaseweb_Policies.pdf | €50 |
| DE | DE_ENG_B2B_Leaseweb_Policies.pdf | €50 |
| US | US_ENG_B2B_Leaseweb_Policies.pdf | $50 |
| SG | SG_ENG_B2B_Leaseweb_Policies.pdf | S$50 |
| CA | CA_ENG/FR_B2B_Leaseweb_Policies.pdf | CA$70 |
| UK | UK_ENG_B2B_Leaseweb_Policies.pdf | £40 |
| HK | HK_ENG_B2B_Leaseweb_Policies.pdf | HK$50 |
| AU | AU_ENG_B2B_Leaseweb_Policies.pdf | AU$50 |
| JP | JP_ENG_B2B_Leaseweb_Policies.pdf | ¥6600 |
Warning
Remember that you must notify Leaseweb of any intended shipment to the Data Center, at least two (2) business days before the intended delivery date of the Equipment.
Please use the shipment notification form available in the Customer Portal. The charges mentioned above apply to all shipments sent to the Data Center and any unannounced shipments will be subject to penalty charges. Please check the Leaseweb Policy documents from above accordingly.
Shipping addresses
| Entity | Data Center | Address |
|---|---|---|
| NL | AMS-01 | Leaseweb Mollerusweg 50 2031 BZ Haarlem The Netherlands |
| NL | AMS-02 | Leaseweb (Suite 2A) Capronilaan 2, 1119 NR Schiphol-Rijk The Netherlands |
| UK | LON-01 | Leaseweb UK, 724-729 Dundee Rd, Slough SL1 4JU, United Kingdom |
| UK | LON-11 | Leaseweb UK TFM120 Row A, 14 Coriander Avenue, London E14 2AA, United Kingdom |
| UK | LON-12 | Leaseweb UK Units 3-5 Princes Court Business Centre, Wapping Lane, London E1W 2DA, United Kingdom |
| DE | FRA-2 | Leaseweb Heinrich-Lanz-Allee 47, 60437 Frankfurt am Main, Germany |
| DE | FRA-10 | Leaseweb Kleyerstrasse 79, 60326 Frankfurt am Main, Germany |
| DE | FRA-14 | Leaseweb Eschborner Landstraße 100, 60489 Frankfurt am Main, German |
| US | WDC-02 | Leaseweb USA c/o Iron Mountain VA-1 11680 Hayden Rd MANASSAS, VA 20109 |
| US | NYC-01 | Leaseweb USA c/o Iron Mountain NJE-1 3003 Woodbridge Avenue EDISON, NJ 08837 |
| US | SFO-12 | Leaseweb USA c/o Equinix SV3 1735 Lundy Avenue SAN JOSE, CA 95131 |
| US | SEA-11 | Leaseweb USA c/o Wowrack 12201 Tukwila International Blvd #100 TUKWILA, WA 98168 |
| US | DAL-13 | Leaseweb USA c/o Cologix DAL1 1950 N Stemmons Freeway STE 1032 DALLAS, TX 75207 |
| US | CHI-11 | Leaseweb USA c/o CyrusOne 1850 Springer Dr LOMBARD, IL 60148 |
| US | PHX-01 | Leaseweb USA c/o Iron Mountain AZS-1 8521 E Princess Dr SCOTTSDALE, AZ 85255 |
| US | MIA-11 | Leaseweb USA c/o Coresite MI1 2115 NW 22nd Street MIAMI, FL 33142 |
| US | LAX-12 | Leaseweb USA c/o RISINGREALTYPARTNER, SCOTT HO 1200 West 7th Street SUITE L1-130 LOS ANGELES, CA 90017 |
| CA | MTL-01 | Leaseweb Canada / iWeb 20 Place du Commerce, Verdun, QC H3E 1Z6 |
| CA | MTL-02 | Leaseweb Canada / iWeb 7207 boul. Newman, Lasalle QC H8N 2K3 |
| CA | MTL-03 | Leaseweb Canada / iWeb 5945 boul. Couture, Saint-Leonard QC H1P 1A8 |
| SG | SIN-01 | Leaseweb Asia Pacific Pte. Ltd. 1 Serangoon North Ave 6, Singapore 554502 |
| SG | SIN-10 | Leaseweb Asia Pacific Pte. Ltd. 20 Ayer Rajah Crescent, Singapore 139964 |
| SG | SIN-12 | Leaseweb Asia Pacific Pte. Ltd. 23 Tai Seng Drive #01-00, Singapore 535224 |
| HK | HKG-10 | Leaseweb Asia Pacific Pte. Ltd. 11 Chun Kwong St, Tseung Kwan O Industrial Estate, Hong Kong |
| HK | HKG-12 | Leaseweb Asia Pacific Pte. Ltd. 17/F Global Gateway, 168 Yeung Uk Road, Tsuen Wan, Hong Kong |
| AU | SYD-10 | Leaseweb Australia Unit B, 639 Gardeners Road, Mascot, Sydney, NSW 2020, Australia |
| AU | SYD-11 | Leaseweb Australia Unit A/200 Bourke Rd, Alexandria NSW 2015, Australia |
| AU | SYD-12 | Leaseweb Australia 2 Broadcast Way, Artarmon NSW 2064, Australia |
| JP | TYO-10 | Leaseweb Japan 2 Chome-2-35 Higashishinagawa, Shinagawa City, Tokyo 140-0002, Japan |
| JP | TYO-11 | Leaseweb Japan c/o 1 Chome-2-41 Ariake, Koto City, Tokyo 135-0063, Japan |
