Description This page describes how to start a Power Cycle on your Dedicated Server through the Action panel in the Customer Portal.
Perform a power cycle
Power cycle will immediately disconnect power from the server and power up the server again. Use power cycle only when you have no access to the server to perform a soft reboot.
Leaseweb cannot be held accountable for any data loss during a server power cycle, A power cycle does not shut down applications gracefully and could result in data loss.
In case power port control is unavailable, such as with Supermicro MicroCloud based servers, IPMI will be used to perform a system power off / power on cycle.
Perform the following steps to power cycle a Dedicated/Bare Metal server:
- In the Dedicated Server Overview page, or in the Action menu at the top of the server overview page, click Power Cycle
The Power Cycle Dedicated Server dialog box displays:
If you choose to schedule a hardware scan, it will be performed immediately after the power cycle. This takes only a couple of minutes. Afterwards, the server will attempt to boot normally into the main OS.
After the hardware scan, the information in the Hardware Details page will be updated. See also Power Cycle your Dedicated Server for more information.
- Click OK to power cycle.
The page will reload, showing a confirmation box that the server was rebooted and displays the time required for the server to be up.
FAQs about Powercycle your server
Hi, my sever is still not opening after a Power Cycle
I'm trying to reboot our box but looks like it's not booting at all. We tried to use rescue mode (lswrescue) than restart but main box is not starting as there nothing in the kern.log
I just ran a hardware scan during Power Cycle, where can the resulting file be found?
On the Server Detail page, the hardware scan information can be found under the Detail - Hardware page:
The facility to reboot my server has gone, how do i do it now
The facility to reboot / power cycle your server shouldn't just disappear. If this happens please contact support.
How do I request Leaseweb to reboot our servers for us?
Manual reboots / power cycles performed by Leaseweb can be requested by contacting support. Please note that the request may take up to 24h to be performed, depending on our service Level. Power cycles performed through the Customer Portal happen almost instantly.