Server Management: Remote Management

The Remote Management tab gives control over the remote management functionalities of individual servers. In this tab, you can remotely manage your server, perform an IPMI reset, and download the correct OpenVPN Profile and view your credentials.

Contents

Remote Management Details

This tab displays the details about your remote management settings and connections.

IPMI (Intelligent Platform Managment Interface) is an industry-standard remote management protocol. It is used interchangeably with the term remote management.

The section holds the following subjects:

Location

Displays the physical location of the server you are managing. The location is viewed in the order: Data center - Suite - Rack - Rack Unit

IPMI IP address

Here you can gain access to the server's management interface and download the OpenVPN profile which is linked to the data center this server is located in.

You are only able to access the IPMI interface of your server if you are connected to the Leaseweb remote management network using OpenVPN. For more information on setting up an OpenVPN connection, please refer to Remote Management: Dedicated & Bare Metal Server

In this section, you can access your server's management interface and download the OpenVPN Profile.


This link displays the IPMI Address of the server. Click it to gain access to your server's management interface.

This link contains the relevant OpenVPN profile that is compatible with the server you are managing. This profile is required to get access to the IPMI Interface of the server.
Click the link to download the profile. 

View IPMI Credentials

In this section, you can find the credentials required to access the server's management interface.

IPMI Credentials

The IPMI credentials allow you to remotely administer your server. If these credentials do not work you should perform an IPMI reset.

To view your IPMI Credentials, click

Your IPMI Username and Password will appear:
 

IPMI credentials can also be viewed from the page

Perform an IPMI Reset

In this section, you can perform an IPMI Reset and view when the last IPMI reset has been done.

If your server does not have IPMI credentials or if the IPMI credentials are not working, you can perform an IPMI reset through the Customer Portal. Be aware that a reboot is required for an IPMI reset to complete.


IPMI Accounts

Note that during the process of a IPMI Reset. We will create two IPMI accounts. One for the customer to use and one account for Leaseweb support.


To perform a IPMI reset:

  1. Click

  2. The perform an IPMI reset window displays:


  3. Select whether you want to have Leaseweb perform a power cycle on your server or not.

    LeaseWeb can perform a power cycle for you, or you can choose to reboot the server yourself. If you choose to reboot the server yourself you need to do so within the next 4 hours after you performed the IPMI reset.

  4. Click to start the IPMI reset

Remotely Manage server with IPMI

Prior to getting access to the server's IPMI interface, please make sure there is an established OpenVPN connection to Leaseweb's Remote Management Network.

For more information on setting up an OpenVPN connection please view the Remote Management: Dedicated & Bare Metal server page.

  1. Click the IPMI address link:


  2. Most likely your browser will give a warning about a non-secure connection. This occurs because the certificate created by the IPMI device is not checked by a trusted party.
    However the connection is secure and you can continue by clicking the bottom link (highlighted in the image below)


  3. Fill in the IPMI Credentials in the verification window.


  4. The server's remote management web interface appears in your browser.