Customer Portal

Description

The LeaseWeb Customer Portal is an easy-to-use, web-based service that lets you manage your entire hosting infrastructure via one single interface. It gives you complete control over the products and services you have purchased from us, and gives you total access to your account information.

Overview

We've designed our Customer Portal in a clever and highly intuitive manner - allowing you can take the wheel for a bit.

Access 150 backend features

You can easily turn servers on and off, reinstall servers and boot into rescue mode. You can also set up data traffic notifications and review your bandwidth usage if you need to.

Manage all aspects of your account.

Set up billing info, change monthly billing methods, reset your password or add new users to your account. You also have direct access to our experts through the Live Chat facility to help with any queries you have.

Integrate it with your own systems for even easier access.

It’s all built on our powerful API. And if you have your own control system, it means you can integrate these features into yours. It can also be securely connected to any system – even your smartphone or tablet – so you can access it anytime, anywhere.

 

Logging in to your LeaseWeb Customer Portal

The new login system makes your LeaseWeb account more secure. After 9 May 2016 (when we implement the extra level of security for your account), the fist time you log in to the Customer Portal, please register a user email address for your LeaseWeb account (Customer ID) and create a new password.

For information on how to do so, please see: Managing Accounts

 

Perform the following steps to log in to your customer portal:

  1. Open https://secure.leaseweb.com/auth/customer/login on your browser.
    The login screen displays.


  2. Enter the registered user email address and password, and click the "Login" button.

    To see how you can register a user email address and password under the new secure system, please see: Managing Accounts  

    If you have already linked other accounts (Customer IDs) to this user email address, after clicking the "Login" button, all the linked accounts will display. You can choose which account you want to access by clicking it.

    For more information about linking multiple accounts to one user email address, please see: Linking Multiple Accounts

  3. The Customer Portal dashboard displays.

 

The following user guides/documents explain how you can navigate easily through the LeaseWeb Customer Portal to perform any action for the following products/services:

 


Related keywords
You can click on any of the keywords below the article to see all related articles for that keyword

 

  • No labels