Managing Dedicated Server credentials

In this article you can find a detailed guide on how to manage your credentials for your dedicated servers.



On this page you can view and update the following credentials of a server:

  • Remote Management Admin account
  • Operating system Administrator or root account
  • Rescue mode root account
  • Control panel accounts
  • Custom credentials

As well as remove credentials and add custom credentials.

Apart from custom credentials, all credentials visible here are automatically updated by Leaseweb

Note that credentials are visible by all customer portal users that have access to your account, as well as Leaseweb support staff

Viewing a password

To view a password, click on the View password link. The password will be loaded and displayed in-place

Leaseweb recommends you follow industry best-practices with regard to passwords. That means:

  • Update a password yourself after it has been set by Leaseweb
  • Use strong passwords
  • Rotate passwords regularly
  • Consider alternatives, such as using public / private keys for SSH access

See also NIST Special Publication 800-63B - Digital Identity Guidelines

Updating a credential

To update a credential, click on the Update link. The Update credentials dialog appears.
Note that only the password can be updated, the username and type cannot.

Enter the new password and click Save to perform the update.
The existing password is not shown and upon saving, it will be immediately overwritten with the new password. There is no password policy enforced by Leaseweb when updating a credential.

The ability to update a password on this page will only update the stored password and is for convenience only. Changes will not synchronize to your server.

This is useful, for example when:

  • You need a secure channel to share passwords with other customer portal users
  • You need a secure channel to share updated passwords with Leaseweb support staff

Removing a credential

To remove a credential, click the Remove link. The credential will immediately be removed.

Adding a custom credential

To add a custom credential, click the Add credentials button. The Create credentials dialog appears.

Select the type and enter the username and password, then click Save to save the new credential.

When adding a credential of a type and username that already exist, the password of the existing credential will be updated

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