When you send a package to the data center, it is mandatory to announce the shipment beforehand so that the shipment is handled properly.
Announcing a new shipment
Warning
The Leaseweb Shipment Policy (see below) applies to all items shipped to the data center. Hence, it is recommended to go through the rules before registering a shipment.
Perform the following steps to register a new shipment that is due to arrive at a data center:
- Create a new ticket
- Select Support
- Select Shipment Request
- Enter the following information and click Send:
- Requested by: Select the name of the person requesting (registering) this shipment
- Source company: Enter the name of the company requesting (registering) this shipment
- Delivery date: Select the date when the shipment will reach the data center
- Item count: Enter the number of items registered to be delivered
- Shipping agent: Enter the name of the shipping agent used for the delivery
- Weight (kg): Enter (in kg), the weight of the shipped item
- Size (WxHxL) (cm): Enter (in cm), the size of the shipped item
- Message: Along with your message, you must enter these 2 details:
- 1> The tracking number that you received from the shipping company. This will help us identify the shipment
- 2> The data center where you want to send this shipment to
Shipment policy & shipment charge
The Leaseweb Shipment Policy is specified in Chapter F. Facility Operations Policy of the Leaseweb Policy document. This document also specifies the shipment charge.
| Entity | Leaseweb Policy document | Shipment charge |
|---|---|---|
| NL | NL_ENG_B2B_Leaseweb_Policies.pdf | €50 |
| DE | DE_ENG_B2B_Leaseweb_Policies.pdf | €50 |
| US | US_ENG_B2B_Leaseweb_Policies.pdf | $50 |
| SG | SG_ENG_B2B_Leaseweb_Policies.pdf | S$50 |
| CA | CA_ENG/FR_B2B_Leaseweb_Policies.pdf | CA$70 |
| UK | UK_ENG_B2B_Leaseweb_Policies.pdf | £40 |
| HK | HK_ENG_B2B_Leaseweb_Policies.pdf | HK$50 |
| AU | AU_ENG_B2B_Leaseweb_Policies.pdf | AU$50 |
| JP | JP_ENG_B2B_Leaseweb_Policies.pdf | ¥6600 |
Shipping addresses
| Entity | Data Center | Address |
|---|---|---|
| NL | AMS-01 | Leaseweb Mollerusweg 50 2031 BZ Haarlem The Netherlands |
| NL | AMS-02 | Leaseweb (Suite 2A) Capronilaan 2, 1119 NR Schiphol-Rijk The Netherlands |
| UK | LON-01 | Leaseweb UK, 724-729 Dundee Rd, Slough SL1 4JU, United Kingdom |
| UK | LON-11 | Leaseweb UK TFM120 Row A, 14 Coriander Avenue, London E14 2AA, United Kingdom |
| UK | LON-12 | Leaseweb UK Units 3-5 Princes Court Business Centre, Wapping Lane, London E1W 2DA, United Kingdom |
| DE | FRA-2 | Leaseweb Heinrich-Lanz-Allee 47, 60437 Frankfurt am Main, Germany |
| DE | FRA-10 | Leaseweb Kleyerstrasse 79, 60326 Frankfurt am Main, Germany |
| DE | FRA-14 | Leaseweb Eschborner Landstraße 100, 60489 Frankfurt am Main, German |
| US | WDC-02 | Leaseweb USA 11680 Hayden Rd, Manassas, VA 20109, |
| US | NYC-01 | Leaseweb USA NJE-1 3003 Woodbridge Ave. Edison, NJ 08837 |
| US | SFO-12 | Leaseweb 1735 Lundy ave. San Jose, CA 95131 |
| US | LAX-11 | Leaseweb USA 900 North Alameda street, Los Angeles, CA 90012 |
| US | SEA-11 | Leaseweb USA, Attn.: Jimmy Pandra, 12201 Tukwila International Blvd Suite 100, Seattle, WA 98168 |
| US | DAL-13 | Leaseweb USA 1950 N. Stemmons Freeway, Dallas TX 75207 |
| US | CHI-11 | Leaseweb USA 1850 Springer Drive Lombard, Chicago, IL 60148 |
| US | PHX-01 | Leaseweb USA 8521 E Princess DR, Scottsdale, AZ 85255 |
| US | MIA-11 | Leaseweb USA 2115 NW 22nd St, Miami, FL 33142 |
| CA | MTL-01 | Leaseweb Canada / iWeb 20 Place du Commerce, Verdun, QC H3E 1Z6 |
| CA | MTL-02 | Leaseweb Canada / iWeb 7207 boul. Newman, Lasalle QC H8N 2K3 |
| CA | MTL-03 | Leaseweb Canada / iWeb 5945 boul. Couture, Saint-Leonard QC H1P 1A8 |
| SG | SIN-01 | Leaseweb Asia Pacific Pte. Ltd. 1 Serangoon North Ave 6, Singapore 554502 |
| SG | SIN-10 | Leaseweb Asia Pacific Pte. Ltd. 20 Ayer Rajah Crescent, Singapore 139964 |
| SG | SIN-12 | Leaseweb Asia Pacific Pte. Ltd. 23 Tai Seng Drive #01-00, Singapore 535224 |
| HK | HKG-10 | Leaseweb Asia Pacific Pte. Ltd. 11 Chun Kwong St, Tseung Kwan O Industrial Estate, Hong Kong |
| HK | HKG-12 | Leaseweb Asia Pacific Pte. Ltd. 17/F Global Gateway, 168 Yeung Uk Road, Tsuen Wan, Hong Kong |
| AU | SYD-10 | Leaseweb Australia Unit B, 639 Gardeners Road, Mascot, Sydney, NSW 2020, Australia |
| AU | SYD-11 | Leaseweb Australia Unit A/200 Bourke Rd, Alexandria NSW 2015, Australia |
| AU | SYD-12 | Leaseweb Australia 2 Broadcast Way, Artarmon NSW 2064, Australia |
| JP | TYO-10 | Leaseweb Japan 2 Chome-2-35 Higashishinagawa, Shinagawa City, Tokyo 140-0002, Japan |
| JP | TYO-11 | Leaseweb Japan c/o 1 Chome-2-41 Ariake, Koto City, Tokyo 135-0063, Japan |
