When you start with Public Cloud, you can launch up to 20 instances in your account globally. This instance launch limit is a default setting and upon reaching the limit, it prevents you from launching more instances.
You will be informed of this at the time of launching an instance. To launch more instances, simply remove one of your previously created instances, or request an increase of the limit.
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Note that both running and stopped instances are counted as part of the limit.
The instance launch limit applies to any kind of instance, including the default instance types, the load balancer instances and any instances created by the auto-scaling group.
Request a Public Cloud instance limit increase
You can request an increase in the instance launch limit through a support ticket:
- When logged in to your Customer Portal account, click Support -> Tickets
- Click Create a new ticket
- Under Category/Department choose Technical assistance
- Under Select a Topic, choose Platform
- In the Subject fill in Increase instance launch limit
- In the Message fill in Increase instance launch limit
- Click Submit ticket
- Your request will be reviewed as soon as possible
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Note that we may reach out to you for further assistance before increasing the limit.
