Contact Management

 

Description

From the Contact Management page, you can manage your contact details (contact information, addresses) and settings


Contents

Viewing contact information

Perform the following steps to view your contact details:

  1. Log in to your customer portal account and click Contact Management under the Shortcuts left panel or from the Administration drop-down menu.


  2. The contacts are displayed.

Changing primary contact information

Perform the following steps to change the primary contact information:

  1. Click the Edit button.
     

  2. The Update Contact Details pop-up window displays.

    You can make the following edits:
     

    FieldType
    Company NameThis field cannot be changed. To update this, please contact administration@leaseweb.com.
    Tax numberThis field cannot be changed. To update this, please contact administration@leaseweb.com. 
    Primary emailThis field cannot be changed. To update this, please contact administration@leaseweb.com.
    Street

    Edit the street of the contact person.

    House number

    Edit the house number of the contact person.

    Postal code

    Edit the postal code of the contact person.

    CityEdit the city of the contact person.
    CountryThis field cannot be changed. To update this, please contact administration@leaseweb.com.
  3. Click the Confirm button. 

Managing Contacts

Perform the following steps to manage all contact details (these include all the contacts that are added to this account):

  1. Log in to your customer portal account and click Contact Management under the Shortcuts left panel or from the Administration drop-down menu.


  2. Click any of the Edit button for any of the contacts. 

     
  3. The Update Contact Details page displays.

    It is not possible to change the First Name and Last Name of a contact, but it is possible to delete a contact and create a new one with another name.



  4. You can make the following edits: 

    FieldType
    Roleselect an option from the list: General, Technical, Billing, Security
    Titleselect an option from the drop-down list: Mr., Ms., Mrs
    First NameEdit the first name of the contact person.
    Last NameEdit the last name of the contact person.
    Phone
    1. Select the country code from the drop-down menu
    2. Edit the phone number
    Mobile
    1. Select the country code from the drop-down menu
    2. Edit the phone number
    Primary emailEdit the primary contact email of the contact person

     

  5. Click the Confirm button.

Automate your Customer information and Contacts using the Customer Account API

You can use The Customer Account API to retrieve information about the information Leaseweb has about you as our customer as well as the contacts you have configured under your Customer account.

What are Contacts?

You can appoint any on the people in your organization to receive automated communication about general, technical, billing, or security-related topics.

We explain more about Contacts on this knowledge base article: https://kb.leaseweb.com/customer-portal-api/contact-management.

If your company is located in the United States

If your company is located in the United States and you need to change your address details, a state field is available for you.

Valid state codes for the United States are as follows:

 Click here to expand...


CodeState
AKAlaska
ALAlabama
ARArkansas
AZArizona
CACalifornia
COColorado
CTConnecticut
DCDistrict of Columbia
DEDelaware
FLFlorida
GAGeorgia
HIHawaii
IAIowa
IDIdaho
ILIllinois
INIndiana
KSKansas
KYKentucky
LALouisiana
MAMassachusetts
MDMaryland
MEMaine
MIMichigan
MNMinnesota
MOMissouri
MSMississippi
MTMontana
NCNorth Carolina
NDNorth Dakota
NENebraska
NHNew Hampshire
NJNew Jersey
NMNew Mexico
NVNevada
NYNew York
OHOhio
OKOklahoma
OROregon
PAPennsylvania
RIRhode Island
SCSouth Carolina
SDSouth Dakota
TNTennessee
TXTexas
UTUtah
VAVirginia
VTVermont
WAWashington
WIWisconsin
WVWest Virginia
WYWyoming

United States Territories

CodeState
ASAmerican Samoa
FMFed. St. Micronesia
GUGuam
MHMarshall Islands
MPNorthern Mariana Isl
PRPuerto Rico
PWPalau
VIVirgin Islands

Available country codes and their international dial codes

If you want to automatically configure a contact using our Customer Account API when you have a new colleague joining your company, you can configure your new hire's telephone number using country codes and their international dial codes.

Valid country code and international dial code pairs are:

 Click here to expand...


countryCode

dialCode

'AD''+376'
'AE''+971'
'AF''+93'
'AG''+1-268'
'AI''+1-264'
'AL''+355'
'AM''+374'
'AN''+599'
'AO''+244'
'AQ''+672'
'AR''+54'
'AS''+1-684'
'AT''+43'
'AU''+61'
'AW''+297'
'AZ''+994'
'BA''+387'
'BB''+1-246'
'BD''+880'
'BE''+32'
'BF''+226'
'BG''+359'
'BH''+973'
'BI''+257'
'BJ''+229'
'BL''+590'
'BM''+1-441'
'BN''+673'
'BO''+591'
'BR''+55'
'BS''+1-242'
'BT''+975'
'BW''+267'
'BY''+375'
'BZ''+501'
'CA''+1'
'CC''+61'
'CD''+243'
'CF''+236'
'CG''+242'
'CH''+41'
'CI''+225'
'CK''+682'
'CL''+56'
'CM''+237'
'CN''+86'
'CO''+57'
'CR''+506'
'CU''+53'
'CV''+238'
'CW''+599'
'CX''+61'
'CY''+357'
'CZ''+420'
'DE''+49'
'DJ''+253'
'DK''+45'
'DM''+1-767'
'DO''+1-809'
'DZ''+213'
'EC''+593'
'EE''+372'
'EG''+20'
'EH''+212'
'ER''+291'
'ES''+34'
'ET''+251'
'FI''+358'
'FJ''+679'
'FK''+500'
'FM''+691'
'FO''+298'
'FR''+33'
'GA''+241'
'GB''+44'
'GD''+1-473'
'GE''+995'
'GG''+44-1481'
'GH''+233'
'GI''+350'
'GL''+299'
'GM''+220'
'GN''+224'
'GQ''+240'
'GR''+30'
'GT''+502'
'GU''+1-671'
'GW''+245'
'GY''+592'
'HK''+852'
'HN''+504'
'HR''+385'
'HT''+509'
'HU''+36'
'ID''+62'
'IE''+353'
'IL''+972'
'IM''+44-1624'
'IN''+91'
'IO''+246'
'IQ''+964'
'IR''+98'
'IS''+354'
'IT''+39'
'JE''+44-1534'
'JM''+1-876'
'JO''+962'
'JP''+81'
'KE''+254'
'KG''+996'
'KH''+855'
'KI''+686'
'KM''+269'
'KN''+1-869'
'KP''+850'
'KR''+82'
'KW''+965'
'KY''+1-345'
'KZ''+7'
'LA''+856'
'LB''+961'
'LC''+1-758'
'LI''+423'
'LK''+94'
'LR''+231'
'LS''+266'
'LT''+370'
'LU''+352'
'LV''+371'
'LY''+218'
'MA''+212'
'MC''+377'
'MD''+373'
'ME''+382'
'MF''+590'
'MG''+261'
'MH''+692'
'MK''+389'
'ML''+223'
'MM''+95'
'MN''+976'
'MO''+853'
'MP''+1-670'
'MR''+222'
'MS''+1-664'
'MT''+356'
'MU''+230'
'MV''+960'
'MW''+265'
'MX''+52'
'MY''+60'
'MZ''+258'
'NA''+264'
'NC''+687'
'NE''+227'
'NG''+234'
'NI''+505'
'NL''+31'
'NO''+47'
'NP''+977'
'NR''+674'
'NU''+683'
'NZ''+64'
'OM''+968'
'PA''+507'
'PE''+51'
'PF''+689'
'PG''+675'
'PH''+63'
'PK''+92'
'PL''+48'
'PM''+508'
'PN''+64'
'PR''+1-787'
'PS''+970'
'PT''+351'
'PW''+680'
'PY''+595'
'QA''+974'
'RE''+262'
'RO''+40'
'RS''+381'
'RU''+7'
'RW''+250'
'SA''+966'
'SB''+677'
'SC''+248'
'SD''+249'
'SE''+46'
'SG''+65'
'SH''+290'
'SI''+386'
'SJ''+47'
'SK''+421'
'SL''+232'
'SM''+378'
'SN''+221'
'SO''+252'
'SR''+597'
'SS''+211'
'ST''+239'
'SV''+503'
'SX''+1-721'
'SY''+963'
'SZ''+268'
'TC''+1-649'
'TD''+235'
'TG''+228'
'TH''+66'
'TJ''+992'
'TK''+690'
'TL''+670'
'TM''+993'
'TN''+216'
'TO''+676'
'TR''+90'
'TT''+1-868'
'TV''+688'
'TW''+886'
'TZ''+255'
'UA''+380'
'UG''+256'
'US''+1'
'UY''+598'
'UZ''+998'
'VA''+379'
'VC''+1-784'
'VE''+58'
'VG''+1-284'
'VI''+1-340'
'VN''+84'
'VU''+678'
'WF''+681'
'WS''+685'
'XK''+383'
'YE''+967'
'YT''+262'
'ZA''+27'
'ZM''+260'
'ZW''+263'