Order Received
Congratulations on your first order with Leaseweb! We’ve received your order, which we will process. If needed, we’ll reach out to verify your order details.
Create your Account
We’ve sent you an email to create your account. It allows you to log in to your Customer Portal to access and manage your services.
Order Confirmed
We’ve now confirmed your order and emailed you the order details. We have started processing your order.
Order Delivered
You’re good to go! Your order has now been delivered. You can start using your service from your Customer Portal.
Warning
Sometimes, the verification process may take time. If it’s not automatically verified, you’ll receive an email from welcome@<entity>.leaseweb.com asking you for more information. For example, welcome@nl.leaseweb.com for the Dutch entity.
You can see the progress of your order on My Orders page.
During this time you will be given an estimation of when you may expect your order to be delivered and once the order is being planned, you will be able to see a more precise moment of delivery.
What can you expect next?
Once the order is delivered, we will send you another email to inform you. You can then immediately start managing your services.
You have already received an email with instructions for creating your Leaseweb user account. With that, you can log in to your Customer Portal to access and manage your services once they are delivered.
