After we receive your order, once it has been verified, you will receive an email confirming the order. The email will also contain an attachment with the order details.
Sometimes, the verification process may take time. If it's not automatically verified, you'll receive an email from welcome@<entity>.leaseweb.com asking you for more information. For example, firstname.lastname@example.org for the Dutch entity.
You can see the progress of your order on My Orders page.
During this time you will be given an estimation when you may expect your order to be delivered and once the order is being planned, you will be able to see a more precise moment of delivery.
What can you expect next?
Once the order is delivered, we will send you another email to inform you. You can then immediately start managing your services.
You have already received an email with instructions for creating your Leaseweb user account. With that, you can log in to your Customer Portal to access and manage your services once they are delivered.