Managing Emails

Viewing/editing an email forwardFrom the Customer Portal, you can view and manage your mailbox, email aliases, and autoresponders. You can also add a new email account and email aliases. All these features are only available if you have a Web Hosting pack or an email pack with Leaseweb.

You can also access your inbox, set autoresponders (“vacation”), and change your password from https://webmail.leaseweb.com.

Viewing your mailboxes, email aliases, and autoresponders

1. In the Customer Portal left panel, under Hosting, select Domain, Hosting & Email.
   
    
2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column. 
   
   3. From here, you can search for a specific email box to manage aliases and autoresponders.
   

Managing a mailbox

You can create, view, edit, and delete your mailbox.

Create/View/editing a mailbox

Perform the following steps to create, view, or edit a mailbox:

1. In the Customer Portal menu, select Hosting. 

2. From the Hosting Overview page, search for the domain you want to manage and then click the Manage Mailboxes link under the Actions column.
   
3. Click the Create mailbox icon for the selected domain.
   
4. You can name your email box as per your requirement
   
5. create a password to match your requirements or generate a random password and click Save settings.
   
6. Click the Edit Mailbox icon for the selected email address 
   
    
7. You can change the Anti-virus/SPAM/Local delivery option, change the password, and activate/deactivate the mailbox by switching the toggle. 
   
8. To change the password, click on Settings. You can update the custom password or choose to Generate a Random Password, by clicking the corresponding button. When you generate a random password, it will be automatically copied to your clipboard.
   
9. Click the Save settings button.

Deleting a mailbox

Perform the following steps to delete a mailbox:

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting Overview page, search for the domain you want to manage and then click the Manage Mailboxes link under the Actions column.
3. 
    
4. From the Mailboxes for the chosen domain page, click the Delete Mailbox button.
    
    
5. You will need to confirm the changes. Once confirmed, the mailbox will be deleted.
   
    

Managing an email alias

You can view, edit, and delete your mailbox aliases. 

Viewing/editing an email alias 

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting Overview page, search for the domain you want to create an alias and then click the Manage Mailboxes link under the Actions column.
    
    
3. Click on the  Aliases link from the left column under the Action panel.
   
4. click on + New alias to create a new one
   
5. You can create aliases for your domain and subdomain and search the domain via a drop-down, then click on + New alias.
   

Deleting an email alias

Perform the following steps to delete an email alias:

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting Overview page, search for the domain you want to manage and click the Manage Mailboxes link under the Actions column.
   
3. Click on the  Aliases link under the Action panel.
    
    
4. You will need to confirm the changes. Once confirmed, the email alias will be deleted.

   
    

Managing an email forward

You can view, edit, and delete your mailbox forwards.  

Viewing/editing an email forward  

1. In the Customer Portal menu, select Hosting. 
2. From the Hosting Overview page, search for the domain you want to manage forward. Then click the Forwards link under the Actions column.
   
3. . The email forward features will display, you can create a new email forwarder like in our case we have created a test forwarder name testing2@ut3.nl.
   
4. Click on edit to activate or deactivate the email forward by switching the toggle and then click save.
   

Deleting an email forward 

Perform the following steps to delete an email forward: 

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting overview page, first search the domain and then email box of which you want to delete a forwarder. Then click the Forwards link under the Action column.
    
3. The email forward features will display, click the Delete button. You will need to confirm the changes. Once confirmed, the email forward will be deleted.
   

Managing autoresponders

You can view, edit, and add autoresponders.

Adding/Editing an autoresponder

Perform the following steps to add/edit an autoresponder to a domain name:

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column.
3. Under the Action column, click the link to the set autoresponder you want to add.
     
4. Add/Edit the Subject and Message Body for the autoresponder. Set Active to toggle On.
    
     
5. Click the Save button. 

Deleting autoresponders

Perform the following steps to delete an autoresponder:

1. In the Customer Portal menu, select Hosting.
    
2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column.
   
3. Under the Action column, click the link to the set autoresponder you want to delete. 
    
4. Click on the Delete button and confirm the changes. Once confirmed, the email auto-responder will be deleted.
    
     

Adding a new mailbox

Perform the following steps to add a new mailbox:

1. In the Customer Portal menu, select Hosting.   

2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column.
3. Click the Create mailbox icon for the selected domain.
    
    
4. Set the email box name as per your requirement.
   

   

5. For the password, you can both create it yourself, typing in the password and confirming it, or choose to Generate Random Password, by clicking the
   corresponding button. When you generate a random password, it will be automatically copied to your clipboard.
   
     
6. Select an Anti-virus/SPAM and Local delivery option that you want to use for the mailbox.
    
    

7. You can activate/deactivate the mailbox by switching the toggle.

    
    

8. Click the Save button.

   Information

   After adding your new email account, you can configure it based on the instructions given in this topic: Configuring Email Settings

Adding an email alias

Perform the following steps to add an email alias:

1. In the Customer Portal menu, select Hosting.
    
    
2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column.  
    
3. Search email box of which you want to have an alias and then click on Aliases.
   

4. Create an Alias as per your requirement and click on New alias button.
   

5. You can activate/deactivate the email alias by click on edit button and switching the toggle.
   
   
6. Click the Save alias button. 

Adding an email Catch-All

Perform the following steps to add an email catch-all:

1. In the Customer Portal menu, select Hosting.
     
2. From the Hosting Overview page, search for the domain you want to manage and then click the Mailboxes link under the Actions column.  
    

3. Click on Edit catch-all button

4. Now set the catchup email box as per your requirement.
   
5. Click the Save button.