Making 2-factor Verification mandatory for users

It is possible to make two-factor authentication mandatory for all users connected to your customer account. When enabled, users who did not setup two-factor authentication will be forced to setup the two-factor authentication on next logon.

Only master users are able to enable or disable the mandatory two-factor authentication

See also Setup two-factor authentication on how to setup two-factor authentication for your user.

Enabling/disabling mandatory two-factor authentication

To enable mandatory two-factor authentication, open User Management under the Administration section of the left-side menu. Toggle the switch in the Security Settings box to enable or disable the Mandatory two-factor authentication for your users.

When enabling mandatory two-factor authentication, all users will be informed that mandatory two-factor authentication is enabled for their account by email.

Get Support

Need Technical Support?

Have a specific challenge with your setup?

Create a Ticket