---
title: Public Cloud Credit Trials
description: "0:00 6:43 Credits for Trials (**C4T**) is a Leaseweb initiative that provides eligible customers with a **30-day, €200 free trial credit** shared across bundled pay-as-you-go (Cloud) products. The credit is shared across all eligible products.   ## Eligible Products The following products are included in the **C4T…"
url: "https://kb.leaseweb.com/kb/public-cloud/public-cloud-credit-trials/"
updated: "2026-08-21"
category: Products / Public Cloud
tags:
  - credit for trials
  - credit trials
  - public cloud
---

# Public Cloud Credit Trials

0:00  6:43

Credits for Trials (**C4T**) is a Leaseweb initiative that provides eligible customers with a **30-day, €200 free trial credit** shared across bundled pay-as-you-go (Cloud) products. The credit is shared across all eligible products.  

## Eligible Products

The following products are included in the **C4T trial**: 

- **Public Cloud** 

### Eligibility

To qualify for a **C4T trial**, you must meet all of the following conditions: 

1. You do not already have an **active trial **under the same customer ID. 
2. You have not had an expired trial or paid usage of the service within the last **6 months.**
3. You are limited to **1 (one) active trial per customer/sales organization** at a time. 
4. The trial is available in all regions where the eligible products are offered (e.g., DE, UK, SG). Please check availability and opt accordingly. 
5. Trials are initially not available in the Netherlands.

### Existing Customers

If you already hold a *non-PAYG trial* (e.g., Dedicated Server) or an *active MRR subscription for a non-PAYG product*, you can still start the Cloud Credit trial. **The trial is treated as a separate, standalone agreement and does not conflict with your other trials or subscriptions**. 

## Credit Details

| **Detail**  | **Value**  |
| --- | --- |
| **Credit amount**  | €200   |
| **Validity**  | 30 days from activation  |
| **Scope**  | Shared across all eligible products, **currently enabled only with Public Cloud ** |
| **Carryover**  | Unused credits expire at the end of the trial or upon upgrade  |

### Currency Handling

The base credit is fixed at €200. For non-EUR regions, equivalent values are offered in local currencies through entity-specific agreements: 

After you've signed up, the trial value will be displayed in the corresponding currency value on **Credits & Trials Dashboard** in the Customer Portal

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## Signup and Onboarding

### How to Sign Up

C4T trials are offered exclusively via the Leaseweb website (self-service): 

1. Navigate to the Public Cloud page on the website under **Products** ->** Cloud Products **-> **Public Cloud**.
2. Click **"Start free trial"**.

![start your c4t trial](https://kb.leaseweb.com/wp-content/uploads/2026/06/start-your-c4t-trial.png)

1. Choose your **Sales Organization** **Country**and click on **“Add to Cart“**.  

![image 41](https://kb.leaseweb.com/wp-content/uploads/2026/06/image-41-1024x526.png)

1. Select **'Configure'** on the Public Cloud trial product on the 'Additional Services' page.

![image 42](https://kb.leaseweb.com/wp-content/uploads/2026/06/image-42-1024x481.png)

1. Select the relevant **Data Center Location**and **“Add to cart”**

![image 43](https://kb.leaseweb.com/wp-content/uploads/2026/06/image-43-1024x657.png)

1. **“Checkout”** and sign in or create an Account.

![image 44](https://kb.leaseweb.com/wp-content/uploads/2026/06/image-44-1024x653.png)

1. Complete the **KYC (Know Your Customer)** validation process. This is mandatory before you can access the Customer Portal. 

**Information** 

*No resources are provisioned at signup. You activate individual products after onboarding by going to the Credits Dashboard in Customer Portal -> Launch Instances*. 

### Post-Onboarding: Customer Portal

After completing KYC, you can acces the **Credits & Trials Dashboard** in the Customer Portal. Here you will see: 

- A **welcome modal** confirming your credit amount and 30-day trial period. 
- A **credit progress bar** showing 0% used and 30 days remaining. 
- **Product activation cards** for each eligible product:  **Public Cloud** -> click "Get Started" to instantly create instances and get started on the process 

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## Trial Lifecycle

The C4T trial follows 4 (four) states: 

    **1. Active**

- Credits are available for use across eligible products
- Usage is tracked in real time and displayed on the dashboard as a running total (e.g., €50 Kubernetes + €30 Public Cloud = €80 used). 
- Multiple products and instances can be drawn from the same shared credit pool. 

       **2. Suspended (Grace Period)** 

This state is triggered when either the **€200 credit is fully consumed,** or the **30-day period ends**, whichever comes first. 

- Services are paused (e.g., access to clusters is blocked). 
- A **14-day grace period** begins, during which you can upgrade to a paid plan or let the trial expire. 
- The status of the trial would read expired on the Customer Portal dashboard but the individual product status would be suspended should either credits or 30 days be depleted

       **3. Expired**

If no action is taken during the 14-day grace period: 

- All trial services are terminated. 
- The dashboard becomes read-only (actions are grayed out). 
- Trial history is retained for **6 months** for reactivation eligibility, then archived. 

       **4. Upgraded** 

- When you click **"Upgrade"**, the selected product converts to a paid MRR contract. 
- MRR billing starts from the upgrade date with no proration for unused credits. 
- The upgraded product moves to the regular services page in the Customer Portal. 
- Remaining trial products (if any) stay active until their own expiry. 

**Information**

*If you upgrade 1 (one) product (e.g., Public Cloud to MRR), only that product converts. Other trial products remain active until the 30-day trial period or credit pool is exhausted.* 

### Actions Available During Trial

| **Action**  | **Availability**  | **Details**  |
| --- | --- | --- |
| **Upgrade**  | Active + 14-day grace period  | Converts the selected product to paid |
| **Cancel**  | During active trial  | Trial auto-expires after 30 days - upon expiry of the time period, trials are automatically canceled  |

**Information** 

After the 14-day grace period ends, no **self-service actions **are available.  

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## Billing and Invoicing

### During the Trial

- No charges apply while the trial is active.
- All usage is covered by the €200 credit.
- Product pages display a **"Trial"** banner, and cost estimates are suppressed to avoid confusion. 

**Information**

Read the details of our sales terms and conditions and contract definitions **[here](https://www.leaseweb.com/en/about-us/legal/sales-contract)**.

### After the Trial

If the trial expires without an upgrade: 

1. The 30-day period ends or credits are exhausted. 
2. A **14-day grace period** begins. 
3. If no upgrade is made during the grace period, the trial agreement is terminated and self-service options are disabled. 

**Information**

Once an upgrade is made, the MRR billing starts immediately from the upgrade date (e.g., $50/month for Managed Kubernetes). There is no proration or refund for unused credits; remaining credits simply expire. 

### Abuse Prevention and Cooldowns

Leaseweb enforces several controls to prevent trial abuse: 

- **Cooldown period:** 6 months from trial expiration before a new trial can be started.  
- **KYC validation:** Full KYC is required before portal access to prevent duplicate or fraudulent accounts. 
- **Platform limits:** Inherent caps apply on the products used.

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### Service Restrictions During Trials

There are some restrictions on the Public Cloud service while a trial agreement is active. These restrictions are lifted once you upgrade your trial to a paid contract.

- Only hourly Linux based instances are allowed under a trial agreement.
- Custom images are not available as part of the trial agreement as it requires a separate trial set up for Object Storage.
- Auto-scaling, load balancers, software licenses (control panels and SQL licenses) and GPU instances are not available under a trial agreement.

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