Virtual Servers Overview

Description

LeaseWeb Virtual Servers are delivered on our high-availablity, high-performance CloudStack-based KVM platform. The platform is built on open source KVM hypervisors, combined with fast network-attached storage. Hardware failure on a hardware node will cause the Virtual Server instance to restart on a different node, minimizing downtime.

Contents

Software

LeaseWeb supports a number of Linux distributions, as well as various Windows and BSD operating systems on Virtual Servers. The product configuration pages under the header 'software' provide an overview of the available operating systems and industry standard control panels. 

Operating system

LeaseWeb installs a basic version of the operating system of your choice, with SSH or RDP enabled for remote access. We also install some additional scripts to enable certain functionality like i.e. enable resetting your instance password.  You can reset the password of your instance yourself from the LeaseWeb Customer Portal. For detailed information on the availability of various versions of operating systems for Bare Metal servers from LeaseWeb, please refer to the article on operating systems.

Control panels

Control panels are available for "M" package Virtual Servers or higher. This due to the memory needs of Control Panels which require at least 2 GB of RAM. Please note that not all control panels are compatible with all operating systems, some combinations are therefor excluded. The available combinations can be found on our product configuration page under the software header. For more information, please refer to the article on control panels

Network

All virtual servers are connected to our state-of-the-art network. For more information about network, please visit the LeaseWeb website.

Data traffic

LeaseWeb offers the following data traffic packages (free of cost) based on the virtual server pack you select:

Server PackData Traffic (Included)
S4000 GB
M6000 GB
L8000 GB
XL10000 GB

On top of the free data traffic package, it is possible to configure additional data traffic for your virtual server. For details about the price, please visit the LeaseWeb website.

Firewall

LeaseWeb offers free Basic Firewall functionality as a feature for virtual server to provide basic filtering functionality. For more information on free Basic Firewall, refer to the article on firewall.

IP addresses

Virtual servers get 1 public IPv4 address. You cannot obtain additional IPv4 addresses for Virtual Servers. For more information, refer to the article on IP addresses. It is possible to request for IPv6 addresses for free, we assign a /112. For information about obtaining IPv6 addresses for your virtual server, refer to the article on IPv6

Network types

LeaseWeb offers Premium network for your virtual servers. Premium network offers full redundancy on all routers, and uses multiple quality Tier1 transit providers, as well as private and public peering. For more information on the network types and the network type availability matrix, refer to the article on network types.

Service Level Agreement (SLA)

To keep your server connected 24/7, LeaseWeb's Basic Service Level Agreement is provided at no additional charge. For additional support, there are multiple levels of SLAs. For further information, refer to the article on Service Level Agreement (SLA)

Upgrades and downgrades

Upgrade/downgrade matrix:

Service

UpgradeDowngrade
Virtual ServerYesNo

If you need to change a virtual server, please cancel it and order a new one with the desired specifications. 

Delivery time

An order placed through the website is first verified by us over phone. This is a one-time verification process applicable only for your first order. Once verified, the order will be delivered, fully automated, within 24 hours. 

 


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