Description

This article explains email settings for common email clients.

Contents

Common settings

You can use this article for the following purposes:

  • How to configure email clients such as Microsoft Outlook, Apple Mail, or Mozilla Thunderbird with the settings shown.
  • How to use the available email services to connect your email.
  • How to use the Leaseweb Webmail —an additional service for people en route or working on multiple computers.

 

General Settings

Here's a quick overview of the available email services:

For NL customers:

Protocol

Server

TCP Port

POP3

mail.leaseweb.com

110

POP3S

mail.leaseweb.com

995

IMAP

mail.leaseweb.com

143

IMAPS

mail.leaseweb.com

993

SMTP

smtp.leaseweb.com

25 / 587

SMTPS

smtp.leaseweb.com

465

Webmailhttps://webmail.leaseweb.com/ 

For US customers:

Protocol

Server

TCP Port

POP3

mail.leaseweb.us

110

POP3S

mail.leaseweb.us

995

IMAP

mail.leaseweb.us

143

IMAPS

mail.leaseweb.us

993

SMTP

smtp.leaseweb.us

25 / 587

SMTPS

smtp.leaseweb.us

465

Webmailhttps://webmail.leaseweb.us/ 

Useful information about email settings

  • To prevent spam, most Internet providers block/redirect port 25. To circumvent this, we've enabled email submission on TCP port 587.
  • When configuring the outgoing mailserver, ensure to activate the "SMTP Authentication"-option.
  • Mobile customers with a laptop and most home users should use port 587 for outgoing mail (SMTP).
  • If you are unable to change the SMTP port, use the SMTP server of your local Internet service provider.
  • When using one of the secured services such as SMTPS / IMAPS / POP3S, ensure that SSL authentication (password-based) is selected. The username/password combination that is needed for authentication is the full email address and password for that Inbox.When adding your email account to your client, or when using Webmail, please ensure to enter the full address when logging in.

POP3 versus IMAP

POP3 is the well-known way to retrieve emails from a mail server over TCP/IP connection. By default, most email clients using POP3 collect mail from your inbox and download it to the computer. This prevents your Inbox from filling up. The downside is that it is not very flexible, a message downloaded to one computer is no longer in the Inbox, therefore it cannot be viewed from another computer any more.

IMAP gained popularity as it addresses this shortfall of POP3. The mail is viewed from the Inbox (but it can still be downloaded for caching or backup purposes), and it can be marked as read/unread and categorized in folders. All modern and mobile email clients support IMAP. IMAP is also the protocol used by most Webmail front-ends to communicate with the mail server. The downside is that it is your responsibility to prevent your Inbox from overflowing. When an Inbox is full, new messages will be rejected.

Configuring various email clients

Desktop clients

Microsoft Outlook 2016
 Click here to expand...

Perform the following steps to create an Outlook email account:

  1. From the Tools menu, select "Account Settings".
    The Account Settings screen displays.
  2. To create an email account, in the E-mail tab, click "New".
    The "Add New E-mail Account" wizard displays.

  3. Follow the steps in the wizard, and click "Next" until you finish the configuration.

Perform the following steps to edit an existing Outlook email account:

  1. From the Tools menu, select "Account Settings".
    The Account Settings screen displays.
  2. To edit an email account, select the email account you want to change, and click "Change".
    The Change E-mail Account screen displays.
  3. Click "More Settings..."
    The Internet E-mail Settings screen displays.

  4. In the Outgoing Server tab and the Advanced tab, make the required changes, and click "OK".
Apple Mail

Apple Mail is only available on Mac OS 10.13.3, and is installed by default.

 Click here to expand...

Perform the following steps to configure your Apple Mail:

  1. From the Mail menu, click "Preferences".
    The Accounts screen displays.
  2. |In the Accounts tab, click the plus sign (+) at the bottom of the Accounts screen.
    The Add Account pop-up window displays.

  3. Enter the correct email address and password, and click "Continue".
  4. The Mail Server pop-up window displays.
     
  5. Select the protocol you would like to use, and click Continue.
    Fill in the correct email address as username and enter the correct password.
    Reference: See the “General settings” for incoming mail server details.

  6. Your mail account is now configured.
Mozilla Thunderbird

Thunderbird is a free, cross-platform email client developed by Mozilla

 Click here to expand...

You can download Mozilla Thunderbird here.

Perform the following steps to create a Mozilla Thunderbird email account:

  1. From the Tools menu, click "Account Settings".
    The Account Wizard screen displays.
  2. Select the Email account option, and click "Next".
  3. The Account Wizard will request for your Name, Email Address, and server information.
    Enter relevant details, and click "Finish" to complete the task.

Perform the following steps to edit an email account:

  1. From the Tools menu, click "Accounts Settings".
    The Account Settings screen displays.
  2. From the left pane, click "Outgoing Server (SMTP)" option.
    The Outgoing Server (SMTP) Settings screen displays.
  3. Configure the outgoing server settings based on the screenshot provided.

    Note:
    If your local Internet provider closed port 25, use TCP port 587 instead
  4. From the left pane, click "Server Settings" option.
    The Server Settings screen displays.

  5. Configure the server settings based on the screenshot provided.

    Note:
    IMAP can also be used when Thunderbird auto detects the account. By clicking “manual setup”, IMAP can be selected. The server addresses and username/password remain the same, only the ports differ. 
LeaseWeb Webmail

LeaseWeb Webmail provides a simple way to read and manage your email securely from a web browser:

For NL customers:
https://webmail.leaseweb.com/

For US customers:
https://webmail.leaseweb.us/

Mobile browsers are currently not supported for LeaseWeb Webmail

Mobile devices

Apple iOS

The screenshots are taken using iOS release 11.3. 

 Click here to expand...

Perform the following steps to set up LeaseWeb email using IMAP on your Apple iOS device:

  1. On the home screen of the iOS device, press "Settings".
    The Settings menu displays.
  2. Select "Accounts & Passwords".
    The "Accounts" screen displays.
  3. Under "Accounts" tab, select "Add Account...".
    The "Add Account..." screen displays.
  4. Select "Other".
    The "Other" screen displays.
  5. Enter the following settings:
    • Name: Your name - how it should display to receivers of your email.
    • Email: The email address (mailbox) you want to use. In the screenshot, we have used example@example.net as an example.
    • Password: The password for your mailbox.
    • Description: Optional. You can add a description here such as "Mailbox for orders" or "General inquiries mailbox", and so forth.
  6. Press "Next".
    The "New Account" screen displays additional fields. 
  7. Enter the following settings:
    • Ensure that the "IMAP" tab is selected.
    • Name: Populated by default with value you entered in Step 6.
    • Email: Populated by default with value you entered in Step 6.
    • Description: Populated by default with value you entered in Step 6.
    • Host Name: Incoming mail server hostname
      Reference: See the “General settings” for details.
    • User Name: example@example.net;
    • Password: Populated by default with value you entered in Step 6.
    • Host Name: Outgoing mail server hostname
      Reference: See the “General settings” for details.
    • User Name: example@example.net;
    • Password: The password you entered at Step 6.

  8. Press "Next".
    The "IMAP" screen displays. 
  9. Ensure that the value of "Mail" is set to "ON".
  10. Press "Save".
  11. In the status bar, iOS displays "Account Added".
    You can use your email account. As iOS uses IMAPS by default, your mail is received in a secure way.

 

FAQs about configuring email settings

When logged into my email and trying to connect it to gmail, in the pop-up, what username should I enter? 

Your username is your registered email address.

How can I create an email address?

For detailed instructions, please visit Managing Emails.

How do I reset my email password?

For detailed instructions, please visit Managing Mailbox.



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