Configuring email settings

Description

Email settings for common email clients

Contents

Common settings

The settings shown in this article are necessary to configure email clients such as Microsoft Outlook, Windows Live Mail, Apple Mail, or Mozilla Thunderbird, and how you can use the available email services to connect your mail. It also explains on how to use the LeaseWeb Webmail—an additional service for people on route or working on multiple computers.

General Settings

Here's a quick overview of the available email services:

For NL customers:

Protocol

Server

TCP Port

POP3

mail.leaseweb.com

110

POP3S

mail.leaseweb.com

995

IMAP

mail.leaseweb.com

143

IMAPS

mail.leaseweb.com

993

SMTP

smtp.leaseweb.com

25 / 587

SMTPS

smtp.leaseweb.com

465

Webmailhttps://webmail.leaseweb.com/ 

For US customers:

Protocol

Server

TCP Port

POP3

mail.leaseweb.us

110

POP3S

mail.leaseweb.us

995

IMAP

mail.leaseweb.us

143

IMAPS

mail.leaseweb.us

993

SMTP

smtp.leaseweb.us

25 / 587

SMTPS

smtp.leaseweb.us

465

Webmailhttps://webmail.leaseweb.us/ 

USEFUL INFORMATION

  • To prevent spam, most Internet providers block/redirect port 25. To circumvent this, we've enabled email submission on TCP port 587.
  • When configuring the outgoing mailserver, ensure to activate the "SMTP Authentication"option.
  • Mobile customers with a laptop and most home users should use port 587 for outgoing mail (SMTP).
  • If you are unable to change the SMTP port, use the SMTP server of your local Internet service provider.
  • When using one of the secured services such as SMTPS / IMAPS / POP3S, ensure that SSL authentication (password-based) is selected. The username/password combination that is needed for authentication is the full email address and password for that Inbox.When adding your email account to your client, or when using Webmail, please ensure to enter the full address when logging in:

    Incorrect

    username

    Correct

    username@yourdomain.com

POP3 versus IMAP

POP3 is the well-known way to retrieve emails from a mail server over TCP/IP connection. By default, most email clients using POP3 collect mail from your inbox and download it to the computer. This prevents your Inbox from filling up. The downside is that it is not very flexible, a message downloaded to one computer is no longer in the Inbox, therefore it cannot be viewed from another computer any more.

IMAP gained popularity as it addresses this shortfall of POP3. The mail is viewed from the Inbox (but it can still be downloaded for caching or backup purposes), and it can be marked as read/unread and categorized in folders. All modern and mobile email clients support IMAP. IMAP is also the protocol used by most Webmail front-ends to communicate with the mail server. The downside is that it is your responsibility to prevent your Inbox from overflowing. When an Inbox is full, new messages will be rejected.

Configuring various email clients

Desktop clients

Microsoft Outlook 2007 & 2010
 Click here to expand...

Perform the following steps to create an Outlook email account:

  1. From the Tools menu, select Account Settings.
    The Account Settings screen displays.
  2. To create an email account, in the E-mail tab, click New.
    The Add New E-mail Account wizard displays.
  3. Follow the steps in the wizard, and click Next till you finish the configuration.

Perform the following steps to edit an existing Outlook email account:

  1. From the Tools menu, select Account Settings.
    The Account Settings screen displays.
  2. To edit an email account, select the email account you want to change, and click Change.
    The Change E-mail Account screen displays.
  3. Click More Settings...
    The Internet E-mail Settings screen displays.

  4. In the Outgoing Server tab and the Advanced tab, make the required changes, and click OK.
Windows Live Mail

Windows Mail is shipped with Windows Vista, succeeding the older Outlook Express (not covered in this article) that shipped with previous versions of Windows. For Windows 7, there is no mail application shipped by default, instead Windows Live Mail can be downloaded as part of the free "Windows Live Essentials" package.

 Click here to expand...

Download Windows Live Mail

Perform the following steps to create a Windows Live Mail account:

  1. From the Tools menu, click Accounts.
    The Accounts screen displays.
  2. Click Add.
    The Add an account screen displays.
  3. Under the Select Account Type field, click the E-mail Account option, and click Next.
    The Add your email accounts screen displays.
  4. Enter relevant information, and click Next.
    The Configure Server Settings screen displays.

     
  5. Enter relevant information based on the screenshot provided, and finish the configuration.
    Notes:
    1. For the “Authenticate using:” field, you can select the “Requires a secure connection” option. For the username and password fields, ensure to enter the full email address (username@domain.com) and the password for that Inbox. 
    2. For the “Server type:” field, if you select IMAP instead of POP, the ports will change, but the server address and the username/password will remain the same.
Apple Mail

Apple Mail is only available on Mac OS X, and is installed by default.

 Click here to expand...

Perform the following steps to configure your Apple Mail:

  1. From the Mail menu, click Preferences.
    The Accounts screen displays.
  2. In the Accounts tab, click the plus sign (+) at the bottom of the Accounts screen.
    The Add Account pop-up window displays.

  3. Enter the correct email address and password, and click Continue.
  4. The Incoming Mail Server pop-up window displays.
     
  5. Select the protocol you would like to use, and click Continue.
    Reference: See the “General settings” for incoming mail server details.

  6. The outgoing Mail Server pop-up window displays:
  7. In this window, enter a description for your outgoing mailserver. Enter the outgoing mailserver, and check 'Use Authentication'. Verify the username (your full email address) and password are correct.
    Reference: See the “General settings” for outgoing mail server details.

  8. In the Account Information tab, when editing an existing account, ensure that the settings are set up as displayed in the example below:
     


  9. In the Advanced tab, select “Password” for the Authentication field:
     
     

  10. Your mail account is now configured.
Mozilla Thunderbird

Thunderbird is a free, cross-platform email client developed by Mozilla

 Click here to expand...

Download Mozilla Thunderbird

Perform the following steps to create a Mozilla Thunderbird email account:

  1. From the Tools menu, click Account Settings.
    The Account Wizard screen displays.
  2. Select the Email account option, and click Next.
  3. The Account Wizard will request for your Name, Email Address, and server information.
    Enter relevant details, and click Finish to complete the task.

Perform the following steps to edit an email account:

  1. From the Tools menu, click Accounts Settings.
    The Account Settings screen displays.
  2. From the left pane, click Outgoing Server (SMTP) option.
    The Outgoing Server (SMTP) Settings screen displays.
  3. Configure the outgoing server settings based on the screenshot provided.

    Note:
    If your local Internet provider closed port 25, use TCP port 587 instead
  4. From the left pane, click Server Settings option.
    The Server Settings screen displays.
  5. Configure the server settings based on the screenshot provided.

    Note:
    IMAP can also be used when Thunderbird auto detects the account. By clicking “manual setup”, IMAP can be selected. The server addresses and username/password remain the same, only the ports differ. 
LeaseWeb Webmail

LeaseWeb Webmail provides a simple way to read and manage your email securely from a web browser:

For NL customers:
https://webmail.leaseweb.com/

For US customers:
https://webmail.leaseweb.us/

Mobile browsers are currently not supported for LeaseWeb Webmail

Mobile devices

Apple iOS

The screenshots are taken using iOS release 6.1.2. 

 Click here to expand...

Perform the following steps to set up LeaseWeb email using IMAP on your Apple iOS device:

  1. On the home screen of the iOS device, press Settings.
    The Settings menu displays.
  2. Select "Mail, Contacts, Calendars".
    The "Mail, Contacts, Calendars" screen displays.
  3. Under "Accounts" tab, select "Add Account...".
    The "Add Account..." screen displays.
  4. Select "Other".
    The "Other" screen displays.
  5. Select "Add Mail Account".
    The "New Account" screen displays.
  6. Enter the following settings:
    • Name: Your name - how it should display to receivers of your email.
    • Email: The email address (mailbox) you want to use. In the screenshot, we have used alias@yourdomain.com as an example.
    • Password: The password for your mailbox.
    • Description: Optional. You can add a description here such as "Mailbox for orders" or "General inquiries mailbox", and so forth.
  7. Press "Next".
    The "New Account" screen displays additional fields. 
  8. Enter the following settings:
    • Ensure that the "IMAP" tab is selected.
    • Name: Populated by default with value you entered in Step 6.
    • Email: Populated by default with value you entered in Step 6.
    • Description: Populated by default with value you entered in Step 6.
    • Host Name: Incoming mail server hostname
      Reference: See the “General settings” for details.
    • User Name: alias@yourdomain.com;
    • Password: Populated by default with value you entered in Step 6.
    • Host Name: Outgoing mail server hostname
      Reference: See the “General settings” for details.
    • User Name: alias@yourdomain.com;
    • Password: The password you entered at Step 6.
  9. Press "Next".
    The "IMAP" screen displays. 
  10. Ensure that the value of "Mail" is set to "ON".
  11. Press "Save".
  12. In the status bar, iOS displays "Account Added".
    You can use your email account. As iOS uses IMAPS by default, your mail is received in a secure way.

 


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