Colocation Overview

Description

LeaseWeb colocation provides you with a dependable hosting environment for your essential, mission-critical servers, storage, and Internet infrastructure. Colocation allows you to locate server, network equipment, and storage in LeaseWeb's state-of-the-art data centers. You can connect your privately-owned servers to a variety of telecommunications and network service providers easily, and at reduced operational expenses.

Contents

Server housing

LeaseWeb provides Rack Units and Private Racks based on the number of rack units purchased.

Rack Units

Shared colocation is 1U - 5U of space in one of our shared colocation racks.

Private Racks

Private colocation is available in half rack (22U) and whole rack (46U) configurations. 

Power

The power consumption limitations are applied based on the amount of units used, and the location of the data center.

Network

All colocated servers are connected to a state-of-the-art network. For more information about network, please visit the LeaseWeb website.

IP addresses

You currently have the option to order up to 16 IPs with half a rack, and 32 IPs for a full rack.

Please consider that for colocation services at LeaseWeb, the maximum number of IPs per half rack is 64, and per full rack is 128.

The RIPE Network Coordination Centre have very stringent application criteria for IP assignment. Leaseweb are adhering to this policy and have implemented an internal procedure to comply. Our sales team will be happy to consult you on the next steps for requesting additional IPs, please email us at sales@leaseweb.com so we can easily guide you through the next steps.

For information about the limit of IPv4 addresses, refer to the article on IP addresses. For information about obtaining IPv6 addresses, refer to the article on IPv6

Network types

For Rack Units, LeaseWeb offers Premium network. For Private Racks, LeaseWeb offers both Premium and Volume network. The Premium network offers full redundancy on all routers, and uses multiple quality Tier1 transit providers, as well as private and public peering. The Volume network offers one or more default Tier1 transit provider and selected peering conections, and is engineered to provide a cost-efficient solution to high bandwidth needs. For more information on the network types and the network type availability matrix, refer to the article on network types.

Bandwidth

LeaseWeb offers you to choose between three different forms of bandwidth billing, each suitable for different kinds of bandwidth usage. All three options are available on both our Volume and Premium networks. For more information on different forms of bandwidth billing and bandwidth surcharges, refer to the article on metering and billing.

Remote Hands

By default, Remote Hands for Shared and Private Colocation is available 24/7, on a best-effort basis. For additional support, there are multiple levels of Remote Hands. For further information, refer to the article on Remote Hands

Upgrades and downgrades

For colocated hosting, power and rack space units are upgradable. One additional switch port is possible only for a remote management connection. Bandwidth is upgradable within the limits of the rack, further upgrades are treated as a new colocation pack. It is not allowed to have more than one physical server running within a single colocation pack.

Delivery time

Colocation services are ready within 5 - 7 business days. This period may be extended for special requests such as three-phase power or a B feed (Private Colocation only). If applicable, LeaseWeb will notify you in advance of the actual delivery time.

Access cards for data centers

Customers have 24/7 access to the data centers. Only the first delivery has to be done through a scheduled appointment with the Sales Team. For subsequent visits to the data center, you need to request data center access.

Additional details:

  • 10 access cards are added for free for every new colocation space or rack
  • Every access card allows access for a maximum of two visitors
  • Additional access cards can be purchased through the LeaseWeb Customer Portal
  • Data center access can be requested through the LeaseWeb Customer Portal
  • To make an access request, you have to fill in all relevant information (date, time of the visit) and specify for which access card the access is requested
  • Valid identification is always required for data center access
  • Data center house rules apply

Shipments

You can ship your hardware to LeaseWeb from any country in the world, in accordance with local law and legislation that applies in your country. Please make a note of the following to ensure quick and safe arrival of your parcel:

  • Send a Shipment request from the LeaseWeb Customer Portal.
  • Enter the following shipping address:

    Data CenterAMS-01, AMS-11, AMS-12WDC-01FRA-10
    Shipping Address

    Leaseweb Netherlands B.V.,
    attn: [Ticket Number]
    Mollerusweg 50,
    2031 BZ Haarlem,
    The Netherlands

    LeaseWeb USA, Inc.,
    attn: [Ticket Number]
    9651 Hornbaker Road Manassas,
    VA 20109,
    United States

    LeaseWeb Deutschland GmbH,
    attn: [Ticket Number]
    Kleyerstr. 75-87,
    60326 Frankfurt am Main,
    Germany

Please be informed that VAT is due from the DC country location when importing the goods from outside the European Union. 

Please contact your transporter regarding this payment in advance.

When your package arrives, the existing support ticket will be used to send a notification.

Note

LeaseWeb will not be responsible for additional costs on arrival of the package. In such a situation, the package will not be accepted. Packages sent without a ticket number may also be subject to additional costs.

In the support ticket, you can provide the required information that will allow our engineers to access your hardware. Remote hands support costs will be charged when applicable. 

Data centers

Data centers where LeaseWeb provides colocation are:

CountryDC referenceLocation

The Netherlands

AMS-01

AMS-11

AMS-12

Haarlem

Schiphol-Rijk

Schiphol-Rijk

USA

WDC-01

Washington DC

Germany

FRA-10

Frankfurt

LeaseWeb Customer Portal features available for Colocation

For Shared and Private Colocation services, the following features and services can be accessed through the LeaseWeb Customer Portal:

  • Access cards
  • Data center access
  • Cancellation
  • IP management
  • Reverse DNS settings
  • Data graphs
  • Traffic usage notification
  • Reboot

References

Data center House Rules (PDF document)