FAQs about VMware vCloud Private Cloud

Contents

FAQs about VMware vCloud

How can I upload an *.ISO file?

You can upload an *.ISO file by performing the following actions. If you are prompted to install the VMware Client integration plug-in. Please do so, as this is required to enable to up- and download functionality.

1. Under the Catalogs tab, click the My Organization’s Catalogs section, switch to Media & Other tab and click the Upload button.

2. A popup will appear. Select the source. This can be a URL or a file local on your computer. Enter a name for the ISO and click Upload button. Note: Make sure the name ends with the extension .iso, else the file may not show up in your catalog.

3. You will get a new window showing you the progress of the upload.

4. Once the upload is completed, you will be able to see your ISO in the catalog.

What are templates and how can I create one?

You can create templates of base images of virtual machines or vApps. This allows you to deploy future instances of similar characteristics in a couple of clicks. It can also be useful to clone specific machines or groups of machines that are needed at a future point.  

Requirements

To be able to create a template from a virtual machine it is necessary to have one vApp with exactly one virtual machine (the one you want to create the template from). The virtual machine must have VMWare tools installed. 

Creating a template

1. Under the My Cloud tab, select the vApps section and locate the vApp you want to build the template from.

2. Right click on it and select Add to Catalog… option.

3. A popup will appear. Enter a name and a description for the template and click OK.


4. Browse to Catalogs and then select your organization on the left panel to view your templates. Select the template and click on 'Add to my cloud...' to deploy a new vApp. 

How can I deploy a new virtual machine?

In vCloud, virtual machines must be deployed in a vApp. A vApp is an container which holds one or more virtual machines that communicate over a network.

Step 1: Create a new vApp

1. Under the My Cloud tab, select the vApps section and click the Build New vApp button.

2. A new pop-up window will appear. Enter a name for your new vApp and optionally add a description. If you have more than one Virtual Data Center (VDC), select the one in which you want to deploy the vApp. We will add virtual machines to the vApp in a later step, so click Finish to continue.

Step 2: Add a virtual machine to the vApp

1. Under the My Cloud tab, select the vApps section and double-click the newly created vApp.

2. Select the Virtual Machines tab and click the Add VM button.

3. A new pop-up will appear on screen, which will give you the option to deploy a new virtual machine from a template or from a new custom virtual machine configuration. 

3a. If you want to deploy a new virtual machine from a template, select the desired template and click the Add button once per each virtual machine you want to deploy from that template.

3b. If you (also) want to deploy a new virtual machine by using a custom virtual machine configuration, click on the New Virtual Machine button. Enter a name and hostname for the virtual machine. Make sure the OS type matches the OS you plan to install on the virtual machine. Finally, select the desired amount of computing, memory, storage and network resources and click OK to continue. 

4. When you are finished adding virtual machines, click the Next button.

5. On the Configure Resources step select the storage policy you prefer for each virtual machine and click Next.

6. On the Configure Virtual Machines step, you can select to which network each of the virtual machines will be connected. You can also specify how the IP assignment will be done (DHCP or static). Click Next to continue.

7. On the Configure Networking you can review the network configuration and optionally enable fencing. Fencing will allow you to power on identical virtual machines in different vApps without MAC or IP address conflicts. Click Next to continue.

8. On the final step you can review the settings. Click Finish to start the deployment.

How can I adjust the resources of a virtual machine?

1. Click on the My Cloud tab. Select VMs on the left pane and click on the virtual machine which needs its resources adjusted. 

2. You can only change the resources once a virtual machine is powered off. Click on the Shut Down Guest OS and wait for the virtual machine to power off. Next click on Actions to open the menu and click on Properties. 

3. The Virtual Machine Properties dialog window will open. Click on the Hardware tab. Adjust the hardware as required and click on OK to save the settings. The virtual machine will be reconfigured. Afterwards click on Power On to start the virtual machine.

How can I create/revert/delete snapshots?

You can create a snapshot of a virtual machine and revert back to that snapshot at a later point in time. This can be useful when you are about to perform configuration changes. You can revert the changes if needed, by reverting to a previously created snapshot. You can create a snapshot of a virtual machine either while it is running or stopped.

Create a snapshot

Click on the My Cloud tab. Select VMs on the left pane and click on the virtual machine you want to create a snapshot of. Click on the Actions button (blue gear icon) and then click on Create Snapshot. Click on OK on the confirmation box to start the creation of the snapshot.

Revert a snapshot

Click on the My Cloud tab. Select VMs on the left pane and click on the virtual machine you want to revert a snapshot of. Click on the Actions button (blue gear icon) and then click on Revert to Snapshot. On the confirmation dialog box press Yes to revert the snapshot.

Delete a snapshot

Click on the My Cloud tab. Select VMs on the left pane and click on the virtual machine you want to delete a snapshot of. Click on the Actions button (blue gear icon) and then click on Remove Snapshot. On the confirmation dialog box press Yes to delete the snapshot.

How can I reset the local administrator password?

In the event of losing the local administrator password of the OS running in the virtual machine, vCloud provides a way to reset the password. This will only work when VMware Tools is installed in the OS. Please note that open-vm-tools does not support this.

1. Click on the My Cloud tab. Select VMs on the left pane and click on the virtual machine for which the password needs to be reset.

2. Power off the virtual machine by clicking on the Shut Down Guest OS and wait for the virtual machine to power off. Next click on Actions to open the menu and click on Properties to open the properties dialog window.

3. Select the Guest OS Customization tab. Tick the Enable guest customization option in the General section. Next tick the Allow local administrator password option in the Password Reset section. Either select to auto generate a password or specify your own password. Click OK to save your settings.

4. Click on the Actions button, making sure to have the same virtual machine selected as in step 2. Click on Power On and Force Recustomization to start the procedure.

5. Once the virtual machine has started, you should be able to log in using the password set. If you chose the auto generate password option in step 3, re-open the Properties dialog using the Actions button. On the Guest OS Customization tab you will be able to view the password set.

Why is the client integration plug-in not recognized?

The client integration plug-in is required to enable .OVF upload and download functionality. You will automatically be prompted to install this plug-in when necessary. If you recently upgraded your webbrowser a problem may arise, where you will be asked to install the plug-in again and the plug-in will not activate. 

This issue occurs when:

  • Chrome does not support Certificates that do not contain a Subject Alt Name, the default certificate for the Client Integration plugin do not contain a SAN and so the CIP is not loaded.
  • Mozilla and Google have both recently made changes which impact the support for the Client Integration Plugin.

There is a work-around available to solve the issue. Please follow the instructions found in VMware Knowledge Base.


How can I deploy a VM from the templates provided by Leaseweb?

Leaseweb provides several different templates of popular OS types in vCloud. The templates are available for general use by every customer using vCloud. By using these templates, you can quickly deploy new VMs of a certain operation system type.

  1. Under the My Cloud tab, select the vApps section, locate the vApp you want to deploy the new VM from template to, and select this vApp (in the example below, we selected the vApp VCC-Node).


  2. Click  to create a new VM.

  3. In the Add Virtual machine menu, perform the following steps:

    1. From the Look in: drop down menu, select Public Catalogs.
    2. Select the OS type you want to deploy for your new VM and Click “Add”.
    3. Optional. You can repeat this step to create multiple VMs from 1 or more templates.
    4. Click Next.

      You can scroll down the list to see more operating systems that are available.

      Currently we offer the following:

      -          CentOS 7 (64-bits)

      -          Debian 9 (64-bits)

      -          Ubuntu16.04 (64-bits)

      -          Ubuntu18.04 (64-bits)

      -          Windows 2012 R2

      -          Windows 2016


  4. Add a name for your VM (display name in vCLoud) and select “Next”.


  5. Enter a Computer Name, select the network, IP assignment, and click “Finish”.


The default password for VMs deployed from these tempates is:

Template01